Cancellations, Withdrawal and Refund Policy

American Vision University complies with the pre-defined standards of BPPE for cancellation, withdrawal and refund of the tuition and fees. There are no long term contractual obligations, since students generally get enrollment only for maximum 2 courses at a time.

Refund

The institutional refund policy for students who have completed 60 percent or less of the course of instruction, and who have not cancelled as explained above, shall be a pro rata refund.

You are obligated to pay only for educational services received and for unreturned equipment. The refund shall be the amount you paid for instruction multiplied by a fraction, the numerator of which is the number of hours of instruction which you have not received but for which you have paid, and the denominator of which is the total number of hours of instruction for which you have paid.

Distance Education Specific Provisions for Instruction Not in Real Time

This institution offers distance educational programs where the instruction is not offered in real time. The student has the right to cancel and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later. The student has the right to cancel the agreement and receive a full refund as described above before the first lesson and materials are received. Cancellation is effective on the date written notice of cancellation is sent. If the institution sent the first lesson and materials before an effective cancellation notice was received, the institution shall make a refund within 45 days after the  student’s return of the materials.

An institution must transmit all of the lessons and other materials to the student if the student has fully paid for the educational program, and after having received the first lesson and initial materials, requests in writing that all of the material be sent. If the institution transmits the balance of the material as the student requests, the institution must remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and material are transmitted.

Withdraw

You may withdraw from the University at any time and receive a pro rata refund if you have completed 60 percent or less of the scheduled days in the current payment period in your program through the last day of attendance. The refund will be less a registration or administration fee not to exceed $250.00, and less any deduction for books and materials not returned in new condition as stated as refundable on the enrollment agreement. A refund will be made within 45 days of withdrawal.

For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:
  • The student notifies the institution of the student’s withdrawal or as of the date of the  student’s withdrawal, whichever is later.
  • The institution terminates the student’s enrollment for failure to maintain satisfactory  progress; failure to abide by the rules and regulations of the institution; and/or failure to  meet financial obligations to the University.
For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. The amount owed equals the daily charge for the program (total institutional charge, minus non-refundable fees, divided by the number of days in the program), multiplied by the number of days scheduled to attend, prior to withdrawal. For distance education students scheduled days is based on a five day week, which does not include Saturday or Sunday, or any defined holiday as enumerated in Section 6700 of  the California Government Code (specific holidays published in the catalog).

If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student. If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds.

Students’ Right to Cancel

The student has the right to cancel and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later.
 
Cancellation shall occur when you give written notice of cancellation at the address of the school shown on the top of the first page of the Enrollment Agreement. Please send the notice of cancellation addressed to:
 
155 N. Riverview Dr, Anaheim Hills, CA 92808, USA or via email to
registrar@avu.education
 
We will make the refund of the tuition and fees of the courses that were not commenced during the withdrawal. If the student has received funds under the federal student financial aid funds, then the university is liable to refund the money that is not paid by the federal student financial program funds. For the students who are also the residents of California, the Student Tuition Recovery Fund assessment amount is non-refundable.

If a student pays the tuition and fees of an educational program through a loan, then he/she is liable to repay the complete amount of the loan along with the interest, except the amount of any refund. If a student gets qualified for a loan by the federal or state government and due to some  reason he/she goes into default, both of the following may occur:

  1. The federal or state government or a loan guarantee agency may take action against the  student, including applying any income tax refund to which the person is entitled to  reduce the balance owed on the loan; or
  2. The student may not be eligible for any other federal student financial aid at another  institution or other government assistance until the loan is repaid.

Connect with us

155 N. Riverview Dr,
Anaheim Hills,
CA 92808, USA

  • Main Campus Operator949-501-3701

  • Email info@avu.education

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